Privacy Policy

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Privacy Policy 2020-11-24T12:32:20+00:00

Data Privacy Policy in Psicotec

  1. Who is responsible for the treatment of your data?

The responsible for the treatement of the data related to the different processes regarding our users, customers or providers is Psicotec, S.A. , registered office in Calle Orense 7, 1º izquierda, 28020, Madrid and CIF A 78107232

Regarding our data protection policy, our telephone number is (+34) 915 331 441 and the e-mail is

2. Which kind of data do we have and how have we obtained?

The personal data categories that Psicotec S.A has about its clients and providers are:

  • Identifying Data
  • Professional Data as the job position, skills, etc.
  • Postal and electronic adress
  • Commercial Information
  • Economic and transaction data
  • Satisfaction Surveys data
  • Curricular data
  • Psychometric data

All the  data mentioned above have been obtained directly from you by submitting a commercial offer, contractual proposal, etc. or through your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be an obligation of you or your company to provide us with updated data in case of modification. With respect to the data of job candidates, we have obtained their data by submitting a CV on their part or obtaining their candidacy through the services of an employment portal. In the latter case, you have authorized the transfer of your data to our company by inserting your curriculum data in the employment portal.

3For how long are we going to preserve your data?

Personal data related to individuals linked to potential clients, clients and suppliers that PSICOTEC, S.A. collected through the different contact forms and / or information collection will be kept as long as the deletion is not requested by the interested party. The data provided by our clients and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal conservation periods according to the matter.

In any case, PSICOTEC, S.A. will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable legislation. This means that we can keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all PSICOTEC, S.A. systems.

4Which is the legitimacy basis of your data treatment?

At PSICOTEC, S.A. we process the data provided by interested persons in order to manage different activities derived from specific procedures carried out in terms of sales, post-sale service, supplier management, candidate management, quality of services, etc. In this way, we will use your data to carry out some of the following actions based on the respective basis of legitimacy:

Accounting, fiscal, administrative and billing management of clients and suppliers Execution (pre) contract; Regulatory obligation
Management of information requests that arrive through web forms or social networks Consent of the affected
Operations in matters in the judicial phase (civil, administrative and / or criminal). legal files Consent of the affected; Execution (pre) contract
Registration of people who access the facilities for access control and security. Legitimate interest of the person in charge
Tax, accounting and administrative management with professional collaborators, commission agents, etc. Execution (pre) contract; Regulatory obligation
Operations in the segmentation of potential clients, carrying out recruitment campaigns, advertising exclusion. Consent of the affected
Candidate search, evaluation and selection processes. Consent of the affected
Management of advertising and marketing operations for customer loyalty. Consent of the affected
Operations in legal, tax, labor and administrative legal advice Consent of the affected; Execution (pre) contract; Regulatory obligation
Academic and administrative management of the school’s students: operations in the registration / modification of student / minor data Consent of the affected
Management of the supplier bidding process Consent of the affected
Treatment of supplier data for the management of operations in legal relationships with suppliers. Consent of the affected
Management of supplier data to make payments-transfers and direct debits / accounting / tax and billing Consent of the affected
Treatment of data from suppliers / collaborators-prescribers to respond to debt requirements by third parties (commercial loan embargoes) Regulatory obligation
Quality process management / monitoring and supplier audits Consent of the affected
Treatment of collaborator data for the management of operations in legal relationships. Consent of the affected
Operations in the contact data of collaborators-prescribers natural persons who provide services in legal persons. Consent of the affected
Employee data management for reporting, settlement and payment operations. Execution (pre) contract
Management of marketing operations through telephone means to attract new customers Consent of the affected
Operations in campaigns through electronic means with potential clients (electronic communications networks or provision of an information society service). Consent of the affected
Marketing operations through physical means to attract new customers. Consent of the affected
Management of contracting by physical, electronic or telephone clients. Execution (pre) contract
Management of contracting by legal entity clients in physical, electronic or telephone form. Execution (pre) contract
Operations in customer surveys to evaluate the degree of satisfaction. Consent of the affected
Customer complaints / claims service. Consent of the affected
Exercise by the company as a customer policy, the exercise of incentive programs and customer loyalty. Consent of the affected
Data processing for the sending of individualized customer advertising and commercial prospecting. Consent of the affected
Management of requests for information that arrive through contact via non-digital means: telephone, postal mail, fax. Consent of the affected
Carrying out internal control audits for the management of regulatory compliance. Consent of the affected
Management of internal complaints channel through operations in internal complaint information systems. Consent of the affected
Data processing aimed at managing the advertising and commercial communications exclusion system at internal customer level. Consent of the affected
Management of the data protection rights of the interested parties. Regulatory obligation
Own activity of the company, headhunting for end customer. Legitimate interest of the responsible
Telemarketing service to attract customers. Legitimate interest of the responsible

Regarding the referenced legitimation base, you are obliged to provide personal data, in the event that you do not provide your personal data, your contract may not be executed, or comply with legal obligations or those derived from public powers.

Based on the information provided and for PSICOTEC, S.A. can offer you products and services according to your interests and / or improve your user experience. We inform you that we will prepare a “commercial profile”. Automated decisions will be made based on that profile

5. To whom will your data be reported?

PSICOTEC, S.A. will never share your personal data with any third party that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.

We inform you that we can provide your personal data to Public Administration bodies and competent Authorities in those cases that PSICOTEC, S.A. receives a legal requirement from said Authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to answer any legal claim or demand; or to protect the rights of PSICOTEC, S.A. or your customers and the general public.

PSICOTEC, S.A. can provide your personal data to third parties (eg Internet service providers that help us to administer our website or carry out the contracted services, computer support and maintenance companies, logistics companies, agencies and tax and accounting advice, etc.). In any case, these third parties must maintain, at all times, the same security levels as PSICOTEC, S.A. in relation to your personal data and, when necessary, they will be bound by legal commitments in order to keep your personal data in a private and secure way, and in order to only use the information following specific instructions from PSICOTEC, S.A. .

PSICOTEC, S.A. You can provide your personal data to the offices of Portugal (Lisbon), Colombia (Bogotá) and Peru (Lima) if there is an offer that may interest you and fits your profile

6. Which are your rights as interested part?

Anyone has the right to obtain confirmation as to whether PSICOTEC, S.A. is treating personal data that concerns you, or not.

Specifically, interested persons can request the right of access to their personal data, as well as receive them in a common format and mechanized reading if the treatment is carried out by electronic means (right of portability).

Likewise, interested persons may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Additionally, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. PSICOTEC, S.A. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Likewise, the User is informed that at any time they can exercise the aforementioned rights by writing to us using the contact information that appears in Section 1, ‘Responsible for treatment’ of this PSICOTEC, S.A. Data Protection and Privacy policy, attaching a copy of your ID. Similarly, you can send us an email to the address You will also have the right to file a claim with the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of your rights.

Spanish Agency for Data Protection

C/ Jorge Juan, 6

28001 – Madrid

Telf. 901100099 / 912663517

7. Data protection for web users

In accordance with current Regulation (EU) 2016/679, PSICOTEC, S.A. informs that the personal data of the Users of the website will be processed for the treatment activity indicated in each data collection form on our website by PSICOTEC, S.A. . Said processing of your data will be covered by your own consent. By pressing the “SEND” button, the User consents to the processing of their data by PSICOTEC, S.A. .

Likewise, we inform you that except legal obligation or express consent on your part, PSICOTEC, S.A. It will not transfer your data to third parties.

Likewise, the User is informed that at any time they can exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying PSICOTEC, S.A. , Calle Orense, 7 1ª IZQ. 28020 Madrid (Madrid province), e-mail: On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, PSICOTEC, S.A. undertakes not to send advertising through email without first obtaining the express authorization of the recipient. The User may oppose the sending of advertising by checking the correspond

8. Other information about our Privacy Policy

8.1. Security Mesures

PSICOTEC, S.A. adopts the security levels required by current European and Spanish regulations on data protection, taking into account the state of the art, the application costs and the nature, scope, context and purposes of the treatment described, as well as the risks of variable probability and severity for your rights and freedoms as a person.

8.2. Minors’ data treatment

Under the protection of the RGPD UE 679/2016 and the LOPDGDD 3/2018, minors over 14 years of age can give their consent to the hiring of information society services, such as registration in a forum, completion of a contact form, etc. However, it will be the responsibility of PSICOTEC, S.A. check the veracity of the age indicated by the minor.

For the treatment of data of minors under 14 years of age, said data collection will always be carried out with the express consent of the parents or legal guardians.

8.3. Changes in our Data Protection and Privacy Politics

Occasionally, PSICOTEC, S.A. You may make modifications and corrections in this section of the Data Protection Policy for Clients, Suppliers and Users. Please check this section regularly to see any changes that may have occurred and how they may affect you.

8.4. Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for Clients, Suppliers and Users provides you with all the necessary information in an easily accessible way so that you can know the type of data that PSICOTEC, S.A. maintains over its potential clients, clients and / or suppliers, the purposes pursued, the rights that the data protection regulations recognize to you as an affected person and the way in which to exercise said rights. Therefore, with the deliberate sending of your personal data through our means of contact and / or with the beginning of the commercial relationship with our company, we consider that you recognize and accept the treatment of your personal data as described in this policy . This personal information will only be used for the purposes for which you have provided it or certain national or regional regulations enable us to do so.

In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences at the time of providing the various services contemplated within the commercial contract entered into with the contracting party.

If you have any questions in relation to this section of the Data Protection Policy for Potential Clients, Clients and Suppliers of PSICOTEC, S.A. Please contact the company using the address provided in the first section ‘Responsible for Treatment’ and we will be happy to assist you and answer any additional questions you may want to ask us.

9. Enforceable Law

These Conditions will be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.