1. Who is the Data Controller?
The data controller responsible for data processing related to the various processes involving the management of users, customers, and prospects, as well as employees and suppliers, is Psicotec Global Talent, S.L., with its registered office at Calle Orense, 7, 1st Floor, Left, 28020 Madrid (province of Madrid) and Tax ID Number (CIF) B88924428.
For the purposes of our data protection policy, the contact telephone number is 915331441 and the contact email is protecciondatos@psicotec.es.
2. What kind of data do we have about you and how did we obtain it?
The categories of personal data that Psicotec Global Talent, S.L. processes regarding its customers and suppliers are:
- Identification data
- Professional data such as job position, skills, etc.
- Postal or email addresses
- Commercial information
- Economic and transaction data
- Quality Survey Data
- Curriculum data
- Psychotechnical data
All the above-mentioned data has been obtained either directly from you by submitting a commercial offer, contractual proposal, etc., or by your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It is your or your company’s obligation to provide us with updated data in the event of a change. With regard to the data of job applicants, we have obtained their data by submitting a CV on their behalf or by obtaining their application through the services of a job portal. In the latter case, you have authorised the transfer of your data to our company by inserting your CV data on the job portal.
3. How long will we keep your data?
Personal data relating to individuals associated with prospective clients, clients, and suppliers that Psicotec Global Talent, S.L. collects through various contact forms and/or information collection forms will be retained until the data subject requests its deletion. The data provided by our clients and suppliers will be retained for as long as the business relationship between the parties continues, while in all cases complying with the minimum legal retention periods applicable to the subject matter.
In any case, Psicotec Global Talent, S.L. will retain your personal data for as long as is reasonably necessary, taking into account our need to respond to any questions that may arise, resolve issues, make improvements, launch new services, and comply with the requirements of applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all Psicotec Global Talent, S.L. systems.
4. For what purpose and on what basis do we process your data?
At Psicotec Global Talent, S.L., we process the data provided to us by interested individuals in order to manage various activities arising from specific procedures related to sales, after-sales service, supplier management, candidate management, service quality, etc. Accordingly, we will use your data to carry out some of the following actions based on the respective legal basis:
| PURPOSE OF PROCESSING | BASIS OF LEGITIMACY |
| Accounting, tax, administrative and invoicing management of customers and suppliers | (Pre)contract execution; Regulatory obligation |
| Management of requests for information that arrive through web forms or social networks | Consent of the affected party |
| Operations in matters in the judicial phase (civil, administrative and/or criminal). Legal files | Consent of the affected party; (Pre)contract execution |
| Registration of people who access the facilities for access control and security. | Legitimate interest of the controller |
| Tax, accounting and administrative management with professional collaborators, commission agents, etc. | (Pre)contract execution; Regulatory obligation |
| Operations in the segmentation of potential customers, carrying out recruitment campaigns, advertising exclusion. | Consent of the affected party |
| Candidate search, evaluation and selection processes. | Consent of the affected party |
| Management of advertising and marketing operations for customer loyalty. | Consent of the affected party |
| Operations in legal, tax, labor and administrative legal advice | Consent of the affected party; (Pre)contract execution; Regulatory obligation |
| Academic and administrative management of the centre’s students: operations on registration/modification of student/minor data | Consent of the affected party |
| Supplier Bidding Process Management | Consent of the affected party |
| Processing of supplier data for the management of operations in legal relationships with suppliers. | Consent of the affected party |
| Supplier data management for payments-transfers and direct debits/accounting/tax and invoicing | Consent of the affected party |
| Processing of data of suppliers/collaborators-prescribers to respond to debt requirements by third parties (seizures of trade credits) | Regulatory obligation |
| Quality process management/supplier monitoring and audits | Consent of the affected party |
| Processing of employee data for the management of operations in legal relationships. | Consent of the affected party |
| Operations in the contact details of collaborators-prescribers who provide services in legal entities. | Consent of the affected party |
| Employee data management for reporting, settlement and payment operations. | (Pre)contract execution |
| Management of marketing operations through telephone means to attract new customers | Consent of the affected party |
| Operations in campaigns through electronic means with potential customers (electronic communications networks or provision of an information society service). | Consent of the affected party |
| Marketing operations through physical means to attract new customers. | Consent of the affected party |
| Management of contracting by individual clients physically, electronically or by telephone. | (Pre)contract execution |
| Management of contracting by legal entity clients physically, electronically or by telephone. | (Pre)contract execution |
| Operations in customer surveys to evaluate the degree of satisfaction. | Consent of the affected party |
| Customer complaint/claim service. | Consent of the affected party |
| Exercise by the company as a customer policy the exercise of incentive programs and customer loyalty. | Consent of the affected party |
| Data processing for the purpose of sending individualised customer advertising and commercial prospecting. | Consent of the affected party |
| Management of requests for information that arrive through contact via non-digital means: telephone, postal mail, fax. | Consent of the affected party |
| Conducting internal control audits for regulatory compliance management. | Consent of the affected party |
| Management of internal whistleblowing channel through operations in internal whistleblowing information systems. | Consent of the affected party |
| Data processing intended to manage the advertising and commercial communications opt-out system internally for customers. | Consent of the affected party |
| Management of data subjects’ data protection rights. | Regulatory obligation |
| The company’s own activity, headhunting for the end customer. | Legitimate interest of the controller |
| Telemarketing service for customer acquisition. | Legitimate interest of the controller |
With regard to the aforementioned legal basis You are obliged to provide personal data, in the event that you do not provide your personal data, you will not be able to execute your contract, comply with legal obligations or obligations arising from the public authorities.
Based on the information you have provided, and so that Psicotec Global Talent, S.L. can offer you products and services tailored to your interests and/or improve your user experience, we hereby inform you that we will create a “marketing profile.” Automated decisions will be made based on this profile.
5. To whom will your data be communicated?
Psicotec Global Talent, S.L. will never share your personal data with any third-party company that intends to use it for direct marketing purposes, unless you have expressly authorized us to do so.
Please be advised that we may disclose your personal data to public administration bodies and competent authorities in cases where Psicotec Global Talent, S.L. receives a legal request from such authorities, or in cases where, acting in good faith, we believe that such action is reasonably necessary to comply with a legal proceeding; to respond to any claim or legal action; or to protect the rights of Psicotec Global Talent, S.L., its clients, and the general public.
Psicotec Global Talent, S.L. may provide your personal data to third parties (e.g., Internet service providers who help us manage our website or perform the contracted services, IT support and maintenance companies, logistics companies, tax and accounting firms, etc.). In any case, these third parties must maintain, at all times, the same security standards as Psicotec Global Talent, S.L. with regard to your personal data and, when necessary, will be bound by legal obligations to keep your personal data private and secure, and to use the information solely in accordance with specific instructions from Psicotec Global Talent, S.L.
Psicotec Global Talent, S.L. may share your personal information with its offices in Portugal (Lisbon) and Peru (Lima) if there is a job opening that might interest you and matches your profile.
6. What are your rights as an affected or interested party?
Any person has the right to obtain confirmation as to whether or not Psicotec Global Talent, S.L. is processing personal data concerning them.
Specifically, interested parties may request the right of access to their personal data, as well as receive them in a common format and machined reading if the processing is carried out by electronic means (right of portability).
Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
In addition, under certain circumstances, data subjects may request that the processing of their data be restricted; or, under certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. Psicotec Global Talent, S.L. will cease processing the data, except for compelling legitimate reasons, or for the exercise or defense of potential claims, or in cases covered by the exceptions set forth in applicable regulations.
Likewise, we inform you that you have the right to withdraw your consents granted at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Users are also informed that they may exercise the aforementioned rights at any time by writing to us using the contact information provided in Section 1, “Data Controller,” of this Data Protection and Privacy Policy of Psicotec Global Talent, S.L., and attaching a copy of their ID. Similarly, they may send us an email to protecciondatos@psicotec.es.
You will also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Spanish Data Protection Agency.
C/ Jorge Juan, 6
28001 – Madrid
Tel. 901100099 / 912663517
7. Protection of data of users of the website.
In accordance with Regulation (EU) 2016/679, Psicotec Global Talent, S.L. hereby informs you that the personal data of website users will be processed by Psicotec Global Talent, S.L. for the purposes specified in each data collection form on our website. Such processing of your data is based on your consent. By clicking the “SUBMIT” button, the User consents to the processing of their data by Psicotec Global Talent, S.L.
We also wish to inform you that, unless required by law or with your express consent, Psicotec Global Talent, S.L. will not share your information with third parties.
Likewise, the User is hereby informed that at any time he or she may exercise the rights of access, rectification, or erasure of data, as well as other rights recognized in this document and governed by Regulation (EU) 2016/679, by notifying Psicotec Global Talent, S.L., Calle Orense, 7, 1st Floor, Left, 28020 Madrid (province of Madrid), email: protecciondatos@psicotec.es.
Furthermore, in accordance with the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, Psicotec Global Talent, S.L. undertakes not to send advertising via email without first obtaining the recipient’s express consent. Users may opt out of receiving advertising by checking the corresponding box.
8. Other information of interest about our privacy policy
8.1 Security Measures
Psicotec Global Talent, S.L. implements the security measures required by current European and Spanish data protection regulations, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing described, as well as the varying likelihood and severity of risks to your rights and freedoms as an individual.
8.2 Processing of children’s data
Under the EU’s General Data Protection Regulation (GDPR) 679/2016 and Spain’s Law on the Protection of Personal Data and Children’s Rights (LOPDGDD) 3/2018, minors over the age of 14 may give their consent to the use of information society services, such as registering for a forum, filling out a contact form, etc. However, it is the responsibility of Psicotec Global Talent, S.L. to verify the accuracy of the age provided by the minor.
For the processing of data of minors under 14 years of age, such data collection will always be carried out with the express consent of the parents or legal guardians.
8.3 Changes to our Data Protection and Privacy Policy
From time to time, Psicotec Global Talent, S.L. may make changes and corrections to this section of the Data Protection Policy for Clients, Suppliers, and Users. Please check this section regularly to review any changes that may have been made and how they may affect you.
8.4 Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Clients, Suppliers, and Users provides you, in an easily accessible manner, with all the necessary information so that you can understand the types of data that Psicotec Global Talent, S.L. maintains regarding its potential clients, clients, and/or suppliers; the purposes for which such data is processed; the rights granted to you as a data subject under data protection regulations; and how to exercise those rights. Therefore, by intentionally submitting your personal data through our contact channels and/or by entering into a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or as permitted by applicable national or regional regulations.
In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated within the commercial contract entered into with the contracting party.
If you have any questions regarding this section of the Data Protection Policy for Prospective Clients, Clients, and Suppliers of Psicotec Global Talent, S.L., please contact the company using the address provided in Section 1, “Data Controller,” and we will be happy to assist you and answer any additional questions you may have.
9. Applicable legislation
These Conditions will be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.