Cookies policy

The domain www.psicotec.com uses automatic collection procedures (Cookies) to gather personal information such as the type of browser or operating system, referring page, path, ISP (Internet Provider) domain, etc., all in order to improve the services provided. Cookies help us tailor this website to your personal needs.

A “Cookie” is a small file that is stored on your computer and allows us to recognize you. All cookies help us to improve the quality of our website, thus allowing us to personalise each user’s browsing of our website to a certain extent. Cookies are currently essential for the functioning of the internet, providing countless advantages in the provision of interactive services, facilitating the navigation and usability of our website.

Please note that cookies cannot damage your equipment and that, in return, the fact that they are activated helps us to identify and resolve errors and improve the navigability of our site.

Types of cookies:

For more information on the type and use of cookies, we inform you that:

  • From the point of view of the “lifetime” of the cookie (how long the cookie remains active on our computer) we can differentiate cookies between:
  1. Session cookies: these are temporary cookies that remain in your browser’s cookie file until you leave the website, so none of them are recorded on the user’s hard drive. The information obtained through these cookies is used to analyse traffic patterns on the website. In the long run, this allows us to provide a better experience to improve content and make it easier to use.
  2. Persistent cookies: they are stored on your hard drive and are read by our website every time you make a new visit. A permanent cookie has a certain expiration date. The cookie will stop working after that date. We generally use them to facilitate the user’s experience by remembering their browsing habits or, where appropriate, to facilitate purchase and/or registration services.
  • From the point of view of the purpose of each cookie, we can differentiate between:
  1. Technical Cookies: are those that allow the user to browse through a website, platform or application and to use the different options or services that exist therein, including those that the publisher uses to allow the management and operation of the website and enable its functions and services.

Technical cookies, provided that they correspond to any of the following profiles, will be exempt from compliance with the obligations established in article 22.2 of the LSSI* (i.e. obtaining consent for their installation and use through the existence of a notice banner, cookies policy):

  • “User input” cookies
  • Authentication or user identification cookies (session only)
  • User Security Cookies
  • Media Player Session Cookies
  • Session cookies to balance the load
  • User Interface Customization Cookies
  • Plug-in cookies for sharing social content

* according to the EU Working Group of Experts, in Article 29 of its Opinion 4/2012

  1. Preference or personalization cookies: these are those that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service. who accesses the service, etc.

If it is the user himself who chooses these characteristics (for example, if he selects the language of a website by clicking on the flag icon of the corresponding country), cookies will be exempt from the obligations of article 22.2 of the LSSI as they are considered a service expressly requested by the user, and this as long as the cookies obey exclusively the purpose selected.

  1. Analysis or measurement cookies: these are those that allow the person responsible for these cookies to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookie is used to measure the activity of websites, applications or platforms, in order to introduce improvements based on the analysis of the usage data made by users of the service.
  2. Behavioural advertising cookies: these are those that store information on users’ behaviour obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed to display advertising based on this.
  • Finally, from the point of view of the entity that manages cookies, we can differentiate between:
  1. First-party cookies: these are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
  2. Third-party cookies: these are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

PSICOTEC, S.A. saves all the information collected through Cookies in a non-personalized format (IP address). This type of information obtained through Cookies will not be disclosed outside PSICOTEC, S.A. except in those cases indicated in the section “List and description of cookies”, nor will it be used for unsolicited communications.

Adequate privacy – Cookie management:

The user can configure at any time the permissions on the cookies used on our website by accessing them in the cookie configuration panel.

Click here to access the www.psicotec.com cookie settings panel

If the user so wishes, the registration of cookies may be subject to their acceptance during the installation or updating of the browser used. The user can revoke their acceptance at any time using the content and privacy configuration options available in each browser. However, if you do not allow cookies to be installed on your browser, you may not be able to access any of the sections of our website.

For more information on the appropriate cookie settings and the options for activation, restriction and/or disabling, you should go to the help section of your browser to learn more:

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode can have different names. Below is a list of the most common browsers and the different names of this “private mode”:

  • Internet Explorer 8 and above; InPrivate
  • Safari 2 and above; Private Browsing
  • Opera 10.5 and above; Private Browsing
  • Fire Fox 3.5 and above; Private Browsing
  • Google Chrome 10 and above; Incognito

Relationship and description of cookies:

The table that we publish below shows in a schematic way the cookies described above and used on the website www.psicotec.com :

Cookie NameCookie domain (Own/third-party)Duration (session, persistent)Use of cookies (Purpose) (Technical-Preferences-Analytical-Advertising)
IDEThird-Party (doubleclick.net)Persistent, 1 yearAdvertising cookies are used to improve advertising. They are often used to target advertising based on content that is relevant to a user, improve campaign performance reporting, and avoid showing ads that the user has already seen
_gaThird-party (Google)Persistent, 2 yearsAnalytical cookies (Google Analytics): It uses an anonymous identifier to distinguish anonymous users and perform analysis on user interactions in the application in order to optimize the services offered
_GatThird-party (Google)Session, 10 minutes from creation or modificationAnalytical cookies (Google Analytics): Used to differentiate between the different tracking objects created in the session. The cookie is created when the JavaScript library is loaded and there is no previous version of the _gat cookie. The cookie is updated each time you send the data to Google Analytics.
_gidThird-party (Google)1 dayTechnical and strictly necessary cookie containing the session identifier
psychotec-_zldp.psicotec.comPersistent, 2 yearsOpenID login options permanence
psychotec-_zldt.psicotec.com1 dayAllows users to be distinguished from each other
iSiframeEnabledwww.psicotec.com1 dayManaging the load of some static containers to provide better customer UI performance
LS_CSRF_TOKENsalesiq.zoho.comAt the end of the browsing sessionIdentify users and visitors to optimize chatbox functionality.