Tim Hortons, the Canadian coffee shop chain with more than 4,600 establishments worldwide, has decided to trust Psicotec for the search and selection of its Management Team in its expansion in Spain.
As part of its international growth strategy, the company is committed to the Spanish market and presents an ambitious plan to open in our country.
For this project to go ahead, it is essential to select candidates who, in addition to experience with the public, provide a series of key skills for a company of its characteristics: customer orientation, teamwork and the ability to manage and develop people. All this together with an important ease of interpersonal communication, kindness and closeness in treatment.
One of the strengths of processes like this is the wide range of development and promotion possibilities that may arise as the implementation of Tim Hortons in our country develops.
For two months and to identify the ideal candidates for the different vacancies, Psicotec, in constant collaboration with the Operations Management and the Brand’s Talent Team, analysed the situation of the hospitality market and the competition, an environment in constant change and increasingly professionalised. After this initial stage, the central phase of the project began, in which the main objective became the match between the candidates and the positions to be filled.
Thanks to our proprietary selection methodology, in which we align corporate values with those of the candidates, 16 profiles were proposed and incorporated by the client.
Psicotec usually works with companies in the Horeca sector and is used to selecting professionals with management and leadership responsibilities. Thanks to our international network we have access to profiles located abroad who work in this field and are willing to move.
Do you need to start a selection process? Do not hesitate to contact Carmen Rodríguez, our Director of Selection and Evaluation and she will advise you without obligation: crodriguez@psicotec.es